Policies & Services
Our Policy: Kentucky Kingdom welcomes families and guests of all ages. It is the intention of this policy to enlist the cooperation of parents and other adults responsible for children to ensure that our park continues to provide a safe and enjoyable experience for all. Responsibility for children attending the park rests with the parent/guardian/assigned chaperone, not with Kentucky Kingdom personnel. Details of the policy are as follows:
- Guests aged 15 and under must be accompanied by a chaperone.
- Guests without a chaperone who cannot provide identification proving they are at least 16 years of age will not be permitted entry.
- Kentucky Kingdom considers chaperones as a parent, guardian, or other supervising adult age 21 or over with a valid government-issued ID, including a photograph and date of birth. Valid types of identification include driver's license, non-driver ID card, passport, visa or military ID.
- Each chaperone can accompany up to 6 guests aged 15 and under.
- The chaperone must be present at the time of entry and remain within the park for the entire duration of the party's visit. To further clarify, for sake of convenience, the chaperone does not need to accompany the entire party for the entire time.
- Guests aged 15 and under should have the telephone number of their chaperone.
- Organized and ticketed group events, such as school, church, corporate, summer camp, sports, and other pre-scheduled group visits are exempt from the policy as these groups have established chaperone policies and practices already in place.
- Any Guest 15 years or younger found inside the park without a qualifying chaperone will be subject to removal from the park.
- The chaperone policy will be enforced at the security checkpoint.
- Guests are required to walk through a security checkpoint. Additional screening may be required.
- Weapons such as knives or guns
- Outside food or drink
- Glass containers
- Alcohol
- Drugs or other illegal substances
- Coolers or picnic baskets
- Vehicles or two-wheeled electric scooters
- Skateboards, bicycles, or skates
- Pets
- Drones
- Fireworks
- Flotation devices (kickboards, noodles, water wings, etc.), with the exception of puddle jumpers, which are allowed
- Swimming flippers
- Large umbrellas or pop-up shade structures of any kind
- Water guns or toys that shoot projectiles
- Life jackets not approved by U.S. Coast Guard
- Any item determined by management to impede the safety or diminish the experience of our guests
- Baby food (formula and small snacks)
- Medically required foods for special dietary needs
- Empty refillable water bottles
- Service animals
Family-friendly costumes are welcome at Pumpkins at Kentucky Kingdom, with the following guidelines:
- Costumes cannot be obstructive, offensive, objectionable, or violent in nature
- Obscene language or graphics are not allowed
- Clothing which, by nature, exposes excessive portions of the skin that may be viewed as inappropriate for a family environment are not allowed
- No weapons or items that look like weapons
- No sharp or pointed objects or materials that could accidentally strike other guests or interfere with the safe operation of rides
- Nothing overly gory
- Proper attire, including shoes and shirts, must be worn at all times
- Masks are allowed only for children under 12 years old
The park reserves the right to deny admission to, or remove, any person wearing attire that is inappropriate or that could detract from the experience of other guests.
Kentucky Kingdom Theme & Water Park is a family-friendly environment prioritizing guest and host safety. As such, all guests must wear appropriate attire when enjoying pools, rides, and attractions.
For their own safety, guests must wear proper clothing (shoes, shirts, and shorts, pants, or cover-ups) for admission to Kentucky Kingdom and at all times while inside the amusement park.
Clothing or body art that is rude, vulgar, or contains inflammatory language or graphics must be covered.
In addition to all posted rider safety requirements, all water park guests must follow the dress code below.
Not Permitted:
- Swimwear with buckles, sharp objects, or protruding metal (e.g., buttons, zippers, rivets).
- Any form of corduroy or denim clothing or swimwear.
- Cotton shirts on all body slides (i.e., where the rider’s upper body comes in direct contact with the slide)
- Body piercings that may come in direct contact with the slides.
- Clothing and swimwear with obscene or explicit language or graphics.
- Transparent or revealing clothing and swimwear that park personnel deems inappropriate for our family environment.
For your safety, all swim shirts (such as rash guards) and religious headwear must be tight-fitting.
Kentucky Kingdom Theme & Water Park reserves the right to require additional or different attire when and where deemed appropriate and refuse admission or attraction participation to anyone not properly attired. Refusal to comply with the dress code or posted rider safety requirements may result in ejection from the property.
- Be an officially registered 501(c)(3) nonprofit located in the state of Kentucky or in the Kentuckiana region and be focused on endeavors related to education, young people, and/or families.
- Individuals, groups, or clubs requesting donations for trips, sporting events, competitions, etc.
- Requests for donations to individuals with financial needs related to their health or other issues.
- Requests for donations to be used as employee incentives.
- Requests for donations to political organizations.
Kentucky Kingdom is excited to offer plan-ahead pricing, giving you the chance to lock in the lowest guaranteed price at the time of booking! Plan-ahead pricing helps you book a visit that works best with both your schedule AND your wallet.
As of January 15, 2024, all Kentucky Kingdom online purchases will be subject to a processing fee.
The park has two (2) Health Services locations: See park map for locations. Our licensed Emergency Medical Technicians (EMTs) are here to service your medical needs. In accordance with medical protocol, our EMTs may not dispense medication. If you need medication, please plan to bring your own or you may purchase from a selection of over-the-counter medications in our gift shops.
Outside food or beverages may not be brought into the park, with limited exceptions (e.g., infant formula, baby food, etc.). Guests may bring empty refillable water bottles into the park. Refillable water stations are located throughout the park. We offer a wide variety of restaurants and snack options throughout the park (click here to view menus). You may also leave the park to eat – simply show your ticket or season pass to re-enter the same day.
Kentucky Kingdom’s season pass provides great value for our guests by providing them unlimited admission* to both Kentucky Kingdom Theme & Water Park, discounts on all food and merchandise purchases, and free (with special Gold Passholder Souvenir Cup or Diamond Passholder Tumbler) or discounted soft drinks all season long. We also sell a Kentucky Kingdom souvenir bottle, which guests can purchase and then fill with free soft drinks on the day of purchase only and $2.99 ICEES. Soft drink refills will be $1.99 per refill for the remainder of that season (the same bottle cannot be used in subsequent seasons). Vending machines stocked with Pepsi products are also conveniently located throughout the park.
*Unlimited admission included for Gold and Diamond Season Passholders, blackout dates apply on select operating days for Silver Passholders.
- Guests who are unable to stand in line due to an Autism Spectrum Disorder or mobility restriction may request a Ride Accessibility Pass at Guest Services located at the front gate. Ride Accessibility Passes accommodate the guest and his/her party.
- Once you receive an Ride Accessibility Pass, you may take it to the exit of any accessible attraction
- Once at the exit, hold up your Ride Accessibility Pass and wait for the ride operator to instruct you how to load the ride.
- Do not enter the ride area until instructed to do so.
- Loud noises (music, crowd noise, ride sounds, etc.).
- Lights of various colors and brightness.
- Movement of crowds and attractions.
- Large crowds congregating in queue lines and midways.
- Take appropriate steps to stay properly hydrated and cooled off on hot days. Water fountains and fans are located throughout the park.
- Strollers, wheelchairs, and electric convenience vehicles are available for rent near the front gate.
- There are two (2) Health Services (first aid) locations throughout the park.
- Smoking is allowed only in designated areas.
- Follow all staff instructions, safety policies, and posted rules.
- Properly use all attraction safety equipment provided.
- Do NOT, for any reason, enter any area of the park that is denoted as a restricted area by either signs or fencing.
- Report any unusual occurrence to park staff.
Our Online Monthly Payment Plan allows you to make monthly payments to spread out the cost of your Season Pass when you renew or purchase a 2026 Season Pass through March 31, 2026. If you need to change or update your payment method after you have enrolled, you can securely visit www.kentuckykingdom.com/paymentplan to fill out the form. There will be a turnaround time of three business days to run your payment. You can also call (502) 813-8200, option 1, to update your payment information.
ID wristbands are available at Guest Services or any of our two (2) Health Services (first aid) locations. Parents/Guardians may write their cell phone number on the wristband, allowing park staff to contact them if the wearer becomes separated from the group.
- To ensure all guests waiting in line have the opportunity to enjoy an attraction, queue lines for some attractions may close before the park’s designated closing time.
- Lines for popular attractions may be lengthy. Do not wait until near the end of operating hours to get in line for your favorite attraction.
- Rented lockers will be emptied and remaining items taken to Guest Services 15 minutes after park closing.
- To maximize your enjoyment of Kentucky Kingdom Theme & Water Park, please be aware of daily operating hours.
- Guests are not permitted to enter or re-enter the park during the last operating hour each day.
Pickup and drop-off location for Uber, Lyft and passenger vehicles is at 934 Phillips Ln. Drivers will need to turn into the parking lot across the street from the Crown Plaza hotel and exit after dropping off. Passengers will be able to exit the vehicle at this location and walk to the Kentucky Exposition Center or Kentucky Kingdom, while drivers will be able to exit the property via Phillips Ln. Parking refunds are not available. Only Licensed Taxis, Hotel and Show Shuttles should enter Gate 1 and drop off at the designated location based on the event. By default, taxis and hotel shuttles should drop-off adjacent to the fountain on Freedom Way and exit Gate 1 or 6.
- Touching or attempting to scare team members or guests.
- Failure to follow instructions given by ride operators or lifeguards.
- Failure to follow posted attraction rules.
- Interference with normal park operations.
- Causing inconvenience or annoyance to fellow guests.
- Reselling admission tickets.
- Using a season pass that does not belong to you.
- Smoking in a non-designated area.
- Use of coarse or vulgar language or gestures.
- Information about any attractions that are closed for the day will be posted on at the park’s entrance.
- If an attraction is closed during operating hours, staff will update any guests who are waiting in line to ride about the anticipated reopening time.
Service animals accompanying designated owners are welcome at Kentucky Kingdom Theme & Water Park.
Service animals are not permitted on rides and must remain with a non-riding member of the party while the owner is on a ride. No other animals are permitted in the park. Be kind and clean up after your service animal. For detailed information on service animals, please visit www.ada.gov/service_animals_2010.htm.
Kentucky Kingdom Theme & Water Park strives to accommodate all our guests without disturbing the enjoyment of others. Designated smoking areas can be found on our park map. Smoking (including the use of electronic cigarettes) is permitted only in designated areas and never in restrooms, dining areas, amphitheaters, or anywhere else in the park.
Guests may bring their own strollers, wheelchairs, and ECVs into Kentucky Kingdom Theme & Water Park. We also offer these items for rent on a first-come, first-served basis at Wheels 4 Rent located near the front gate. These rental items are for use inside the park only and may not be taken outside the gate. Strollers may be rented for children only. There is a weight limit of 60 pounds for a single stroller and 100 pounds for a double stroller. Wheelchairs have a weight limit of 250 pounds and the ECV weight limit is 450 pounds. Reservations are accepted online for strollers and ECVs. Discounts do not apply. Wheelchairs provided by Health Services are reserved for those who require medical attention.
To ensure the safety of our guests, some rides and attractions may be closed during inclement weather. We do not offer Sunshine Guarantee Passes (rain checks) or refunds under these circumstances.
If persistent bad weather conditions close most of our rides on the day of your visit, we will offer Sunshine Guarantee Passes to guests who enter the park with paid admission tickets. Sunshine Guarantee Passes can be claimed at Guest Services (located at the front entrance) on the day of your visit or any remaining operating day during the season. These Sunshine Guarantee Passes allow guests to return for a visit on another day during the season at no charge. Season pass and complimentary ticket holders are not eligible to receive rain checks.
The Sunshine Guarantee is activated at the discretion of park management. It is only valid for guests whose paid tickets were scanned on the dates listed below. Ticket screenshots may not be accepted as an eligible ticket to claim a Sunshine Guarantee Pass; Print or digital tickets are preferred. It does not apply to parking or additional in-park products or experiences.